Privacy Policy

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, complete our questionnaire, make a purchase, or contact us for support.

Personal Information:

• Name and contact information (email, address, phone)
• Payment information (processed securely through our payment providers)
• Coffee preferences and questionnaire responses
• Order history and subscription details

2. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders
• Personalize your coffee recommendations
• Communicate with you about your subscription
• Send you marketing communications (with your consent)
• Improve our services and website functionality
• Comply with legal obligations

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Service providers who help us operate our business (shipping, payment processing)
• Legal authorities when required by law or to protect our rights
• Business partners with your explicit consent

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

5. Your Rights

Under Swiss and EU data protection laws, you have the right to:

• Access your personal data
• Correct inaccurate or incomplete data
• Delete your personal data
• Restrict processing of your data
• Data portability
• Object to processing
• Withdraw consent at any time

6. Cookies and Tracking

We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and personalize content. You can control cookie settings through your browser preferences. For more details, please see our Cookie Policy.

7. International Data Transfers

Your information may be transferred to and processed in countries other than Switzerland. We ensure appropriate safeguards are in place to protect your data in accordance with this privacy policy.

8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.

9. Children's Privacy

Our services are not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16.

10. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any material changes by email or by posting a notice on our website.

11. Contact Us

If you have any questions about this privacy policy or our data practices, please contact us at: